Log in to your account HERE to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact our Customer Service Team at firstname.lastname@example.org for further assistance.
Please contact our Customer Service Team by phone at 1-888-776-1662 or email email@example.com as quickly as possible to cancel or change your order and we will make every effort to see these changes are made prior to your order shipping. Unfortunately, we cannot make changes to an order once it is shipped. If your order has been dispatched but yet to be delivered, please do not accept delivery and contact our Customer Service Team by phone at 1-888-776-1662 or email firstname.lastname@example.org
Orders generally process and ship in 1-2 business days, excluding weekends and holidays. Delivery can vary based on location and shipping option chosen. For time sensitive orders, please contact our Customer Service Team by phone at 1-888-776-1662 or email email@example.com. Occasionally, there may be more information required from you before we can ship an order, this may be related to the shipping address or payment method provided. If this is the case, we will contact you as soon as possible to acquire the information.
Please access your order confirmation email and select 'view my order'. The tracking number(s) to your order appear once the product is en route. If you have further questions or concerns, please contact our Customer Service Team at firstname.lastname@example.org for further assistance.
Please check all packing materials to make sure the item was not overlooked. If you are unable to locate the missing item, contact our Customer Service Team by phone at 1-888-776-1662 or email email@example.com. Please have your order number ready in order to help us locate your order quickly.
Confirm the tracking of your shipment with the carrier to confirm that your package(s) was delivered. If your tracking indicates the package was delivered but you are not in possession of it, please contact our Customer Service Team at firstname.lastname@example.org for further assistance.
* Free Shipping (2-7 Business Days). To Receive By Dec 24th - Order by 2 pm EST Dec 16th. * UPS Express Next Business Day. To Receive By Dec 24th - Order by 2 pm EST Dec 20th
Shipping times do not apply to PO Boxes or rural addresses served by Canada Post. Canada Posts suggests the last day to order in time for the holidays is December 11th by 2pm EST. We ship Monday to Friday. Orders placed after 2pm EST on Friday, Weekends and Holidays will be shipped on the following business day. Once your order has shipped, you will receive confirmation and a tracking link so that you can stay up to date on the progress of your shipment.
Visit the LOGIN page, and fill out the section under "Forgot your password?", an email password reset link will be sent to you. If you continue to have trouble, contact our Customer Service Team at by phone at 1-888-776-1662 or email email@example.com and after answering the verification questions, they will provide you with the new login information.
The app works with virtually any kind of punching bag, but the belt was designed for cylindrical hanging and standing bags with a diameter ranging between 60 and 120 cm. These are the most common models you can find in the stores and gyms.
There should be no reason you should be punching your phone if you followed the steps correctly. As long as you’ve calibrated your bag, the PunchLab App will be able to detect the caliber of your punches. You do NOT need to punch near your phone to have it detected.
After your 3-Month trial, your PunchLab membership will renew itself automatically. If you have your credit card information on file, then you will be charged to reinstate your membership for another 3-Months. You can remove your card information from your account at any time.
To reinstate your membership, log-into the Punchlab App and purchase a membership package through your App store.
If you don’t wish to reinstate your membership, however, we’d love to get your feedback about your experience with PunchLab. You can leave App feedback here: punchlab.net/feedback
Great question! You can visit PunchLab's request a feature page, then add your suggestions to the polling section. Please check to see if your idea has already been posted to the board and upvote it to show your support. Visit this link: punchlab.net/feedback/
To become a Gym partner, click HERE and provide us with your contact and gym information. One of our business development team members will reach out to you to learn more about your gym and speak in further detail about our program.
Influencers are those that love the Hayabusa brand. They sport it, talk about it, recommend it, and know all about it. They also have a strong following on social media, blogs and/or websites. If this sounds like you, you may be the perfect fit for our program. APPLY HERE.