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Returns & Exchanges
THE HAYABUSA WARRANTY
Fit, feel, and protection matter to us just as much as they matter to you.
Domestic Customers: United States and Canada
We are confident you will love your purchase. But if something is not quite right, whether the size is off or the product is not the perfect fit, we make returns and exchanges simple.
Within 45 days of purchase, you can request a replacement or refund through our self-service return center. The process is quick and easy, allowing you to create a shipping label and set up your exchange or return online.
Exchanges are free, and returns are available for a flat rate of $7.00 when you use the shipping label generated through our self-service return center.
Every product also includes the Hayabusa Warranty. If your item has a manufacturer defect, we will repair or replace it within 45 days of purchase, and we will cover any related shipping costs.
Please note that all items returned or exchanged must be unwashed, unused, and include the original hang tag. Returns that do not meet these conditions may be subject to a 30% restocking fee.
Pre-filled heavy bags and other large items may be returned for a refund. However, prepaid return labels are not available for these items, and return shipping costs are the responsibility of the customer.
International Customers:
Please contact us at [email protected] for all warranty/return/exchange inquires, due to the unique restrictions, costs and logistics involved with each country, these are processed on a case by case basis. Please note that international customs duties and sales taxes are not refundable. All international returns and exchanges are at Hayabusa's discretion. We recommend the use of an insured parcel service for international returns. Please retain proof of postage as Hayabusa cannot issue refunds for items we do not receive. Hayabusa does not cover the cost for returning items outside of the United States and Canada.
T3 Satisfaction Guarantee
T3 Boxing gloves are the best boxing gloves in the world, and we stand by it. Train for up to 90-days and if you’re not satisfied, return it. This is an exclusive offer for our T3 Boxing Glove. If you’re returning them within 45 days then go to the returns and exchange center. If after the 45-day window, please contact customer service directly at [email protected]
100% satisfaction guarantee is only applicable to purchases made directly.
Common Returns Questions
Is it easy to return items?
Simply add the same email you shopped with at the top of the page.
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once our team inspects your items, you'll get your refund typically within 48 hours.
What items are returnable?
Items purchased in the last 45 days.
T3 Boxing gloves have a 90 day/ 100% satisfaction guarantee. Please contact customer service if you're returning after the window stated above
What items are non-refundable?
- Items on Outlet, marked as ‘final round’.
- Jockstraps, underwear, and groin protectors.
- Free gifts or promotional items with retail value.
